Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2024-25:
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
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Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
Latest News
Safeguarding Adults Week 2025
Safeguarding Adults Week is a national week of activity to raise awareness of the importance of protecting…
News
Read our Enter and View Report for Castle Dene Respite Centre
Castle Dene Respite Centre was selected to receive an Enter and View visit as part of our focus on Adult…
News
"Thank you for the straightforward advice and guidance"
Latest reports and publication
October 2025 Committee Meeting - Healthwatch Newcastle
Read our minutes from the Healthwatch Newcastle Committee Meeting on…
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Castle Dene Respite Centre - Enter and View Report
Our report "Castle Dene Respite Centre - Enter and View Report…
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Advice and information
Update on gluten-free bread prescriptions
After a public listening period, the North East and North Cumbria Integrated Care Board has announced their decision on gluten-free prescriptions.
Accessing NHS dental care in the North East and North Cumbria
Learn how you can find and access NHS dental care in the North East and North Cumbria.
Ambulance Information Videos
These short videos produced by the North East Ambulance Service can help you learn about their service, including how and when to call 999 and 111,…
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