Your Care Your Way — the Accessible Information Standard

Do you have a condition that affects your ability to communicate or understand information? We’re campaigning with Healthwatch England - so everyone has health and care information in the way they need it.

Join the Your Care Your Way campaign

What is the Accessible Information Standard?

The Accessible Information Standard is a law that covers all publicly funded adult social care and health service providers. If you have a disability, impairment or sensory loss, or are a parent or carer of someone who does, you should expect:

  • To contact and be contacted by services in ways you find accessible
  • Services to give information and correspondence in formats you can read and understand
  • To be supported at appointments if needed.
  • Health and care services to help you communicate.

Find out more about our Your Care Your Way campaign at www.healthwatch.co.uk/yourcareyourway

Take part

Please tell us about your experiences.

Take the survey at www.smartsurvey.co.uk/s/YourCareYourWay

Easy read version at https://tinyurl.com/easy-read-hwe