We’re here when you need us — just ask
Our confidential signposting and information service can help you find the answers you need. We have helped people with many queries from patient transport to hospital to finding social care support. We can also make referrals to the Patient Advice and Liaison Service (PALS) and Independent Complaints Advocacy (ICA) on your behalf.
Get in touch
Our phone line is staffed during these hours:
Tuesday — 10am to 3pm
Wednesday — 10am to 3pm
Thursday — 1pm to 5pm
If you call outside these times please leave an answerphone message and we will get back to you. Contact us or call Freephone 0808 178 9282.
You can also click the following links for direct information about the Patient Advice Liaison Service (PALS) or local complaints advocacy services.
