Share your views on the North East Ambulance Service

News - 17 September 2024

While people think about the North East Ambulance Service (NEAS) as ambulances responding to 999 calls, nearly two-thirds of their work is answering calls to NHS111. From life-threatening emergencies to general health advice, NEAS plays a key role in the North East healthcare system.

Whether it was sending an ambulance for transport to the hospital, referral to other places for treatment, or treatment at home, we would like to hear your views and feedback in this quick, anonymous survey. 

By managing both urgent and non-urgent care, NEAS are at the heart of the health and care system in our region. Your views on how they deliver their services, and how they support those who contact them will help shape future planning and delivery. 

“Our patients, the people who support them, and people who may need to use our services in the future are incredibly important to us, and we would like them to be at the heart of the way in which we plan our future as an organisation.” (North East Ambulance Service, NEAS)

We are interested in your views whether you have contacted them recently or not: 
https://www.smartsurvey.co.uk/s/NEASviews2024/ 

As a thank you for your time and contribution, at the end of the survey you will have the opportunity to take part in our prize draw to win £100 of Love2Shop vouchers.

If you would be interested in giving more detailed feedback, require a paper copy, or would prefer to talk to someone rather than fill in a survey, please contact us on 0191 263 5321 or email info@hwnt.co.uk

You might also be interested in

Have your say about the future of the NHS!

The Government and NHS England are asking the public to share their ideas for the next big plan for the NHS by launching 'Change NHS', a consultation to help shape a 10-year recovery plan.
News

Thank you for attending our Annual Joint Meeting!

On the 19th of September we held our Annual Joint Meeting, shared between Healthwatch Newcastle and Healthwatch Gateshead. It was an opportunity sharing our recent achievements, our current activities and our plans for the future, as well as receive feedback and input from partner organisations and the general public.
News

Would you know how to respond to a Mental Health Crisis?

We want to help improve crisis management services, which means how understanding people would respond to a crisis situation. Which service would you contact, and do you think they are effective? We want to know!
News