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Advice and Information

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Know the symptoms of a heart attack

This February, NHS England and NHS Improvement is raising awareness of heart attack symptoms as part of the latest ‘Help Us Help You’ campaign.
23 February 2022
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The Accessible Information Standard

The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. It aims to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand and the communication support they need from health and care services.
16 February 2022
typing at a computer next to a stethoscope

Home from Hospital

Home from Hospital is a free service. It provides practical and emotional support to older people returning home from hospital in Newcastle. Support is flexible and tailored to a person's individual needs.
14 February 2022
toothbrushes in a jar

Dental care myth busters

Did you know that dental practices are set up within the NHS in a completely different way to GP practices? There is no formal patient registration to see a dentist.
1 February 2022

Colonoscopy confidence – your common sense bowel check

We know some people feel anxious or worried when they’re told they need a colonoscopy but it’s important to have this test if you’re referred. Bowel Cancer UK has launched the Colonoscopy Confidence campaign to explain what a colonoscopy is, why it matters and encourage people to attend their appointment.
20 January 2022
cervical screening leaflets

Cervical Cancer Prevention Week

We’re supporting Cervical Cancer Prevention Week 17-23 January and encouraging women and people with a cervix not to ignore their invitation.  Did you know, one in three eligible people don't attend cervical screening? It’s a test that saves lives.
19 January 2022
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The Accessible Information Standard - What you can expect from services

The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.
18 January 2022
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If you have COVID-19 symptoms

If you have COVID-19 symptoms, you can take a PCR test by booking online at www.gov.uk/get-coronavirus-test or calling 119 between 7am and 11pm and self-isolate until you get your results
6 January 2022
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What is adult social care?

Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
7 October 2021
Elderly gentleman standing in front of a Healthwatch banner

What to expect when waiting for care

Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
6 September 2021
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What should I expect after being referred for mental health support?

Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
2 September 2021
A nurse standing in a hallway in a hospital

Top tips to get the most out of your GP appointment

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.
26 July 2021

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